Personal Data Protection

Privacy Policy 33d Malaysia Betting Platform

Your privacy is our priority. This document explains in detail how 33d collects, uses, stores, and protects the personal data of each of our members with full accountability.

Last updated: 1 January 2026

33d's Commitment to Your Privacy

We understand how important the security of personal information is to every user. Here is how 33d ensures your data remains protected at all times.

256-bit SSL encryption

All data transmitted between your device and 33d servers is protected with industry-standard 256-bit SSL encryption — the same technology used by leading banking institutions worldwide.

Secure Data Storage

Your personal data is stored on servers protected by multiple layers of physical and digital security controls. Access to the member database is restricted to authorised personnel only.

No Data Sales

33d has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes without your explicit prior consent.

Member Privacy Controls

You have full control over your data. Through the 33d account panel, you can access, correct, and manage your privacy settings easily at any time.

Legal Compliance

The 33d Privacy Policy is drafted with reference to applicable data protection compliance requirements, ensuring your rights as a user are always respected and fully protected.

Communication Controls

You can control the types of communications you receive from 33d. Unsubscribe from marketing notifications at any time via your account settings or by contacting our support team.

33d's Privacy Commitment: We take our responsibility for protecting your personal data seriously. Every decision we make regarding the handling of your data is made with your interests and safety as a platform member as our top priority.

1. Introduction

This Privacy Policy ("Policy") describes the practices for collecting, using, disclosing, and protecting personal information carried out by the 33d online wagering platform ("we", "Platform", or "33d") in relation to all members and users of our website and mobile application.

By registering as a 33d member or continuing to use any of our services, you hereby give your consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this Policy, you are advised not to use our platform.

This Privacy Policy should be read together with Terms and Conditions which together form the entire agreement between you and 33d. In the event of any conflict between these documents, the Privacy Policy shall apply with respect to matters relating to personal data protection.

This document is written in English for the convenience of Malaysian members. This is the official version applicable to all members using the 33d platform in Malaysia.

2. Personal Data We Collect

33d collects various types of personal information from our members to enable us to provide safe, efficient, and responsible services. The categories of data we collect are as follows:

Data Categories Example Information Primary Purpose
Identity Information Full name, ID card number, date of birth, gender Identity verification (KYC), legal compliance
Contact Information Email address, phone number, residential address Account communications, 2FA verification
Financial Information Bank account number, bank name, transaction records Deposit and withdrawal processing
Usage Data Betting history, games played, activity logs Service improvement, fraud prevention
Technical Data IP address, device type, operating system, web browser Account security, technical troubleshooting
Cookies Data Website preferences, login sessions, analytics data Enhanced user experience

We only collect data that is strictly necessary for the stated purposes. 33d does not collect sensitive information such as biometric data, health information, or religious beliefs unless required by applicable law.

3. How We Use Your Personal Data

The personal data we collect is used solely for legitimate purposes related to the operation of the 33d platform. Specifically, we use your information to:

  • Account management: Register and verify your account, process login requests, and enable you to access all features of the 33d platform.
  • Transaction processing: Process incoming deposits via FPX, e-wallets, and bank transfers, and manage your withdrawal requests to your registered bank account.
  • Identity verification (KYC): Meet legal compliance requirements by verifying member identities to prevent fraud, money laundering, and use of the platform by underage individuals.
  • Service communications: Send important notifications related to your account, including transaction confirmations, security alerts, and policy updates.
  • Marketing and promotions: With your consent, to send you information about the latest 33d promotions, bonuses, and special offers that may interest you.
  • Platform enhancement: Analyse usage patterns to enhance platform features, fix technical bugs, and develop better new services.
  • Fraud prevention: Detect and investigate suspicious activity to protect the security of all members and the integrity of the 33d platform.

We will not use your data for any purpose not stated in this Privacy Policy without obtaining your prior consent.

4. Data Sharing with Third Parties

33d understands how important your trust is, and we take an extremely cautious approach when it comes to data sharing. We does not sell your personal data to any party for marketing purposes. However, there are limited situations where we may need to share your information:

  • Payment service providers: Transaction information that must be shared with payment processors and banking institutions to enable deposits and withdrawals to be processed smoothly.
  • Technology service providers: Companies that help us operate the platform, such as cloud computing services and cybersecurity solutions, are subject to strict confidentiality agreements.
  • Legal authority: When required by law or court order, we will comply with requests to disclose information to the relevant authorities.
  • Fraud prevention: In confirmed cases of fraud, relevant information may be shared with law enforcement agencies to assist with investigations.
All third parties we work with are bound by strict data protection agreements and are prohibited from using your information for any purpose other than those agreed upon with 33d.

5. Your Personal Data Security

33d continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorised access, loss, or damage. The security measures we employ include:

  • Data encryption: All sensitive data is encrypted using AES-256 encryption standards during storage and SSL/TLS during transmission.
  • Two-factor authentication (2FA): An additional security layer to protect your account from unauthorised access even if your password is compromised.
  • Continuous monitoring: A 24/7 threat detection system that monitors and responds to any suspicious activity in real time.
  • Internal access controls: Only specifically authorised 33d staff may access member personal data, and every access is logged for audit purposes.
  • Regular security testing: Penetration testing and security audits conducted regularly by independent security experts.

While we take all reasonable steps to protect your data, no security system in the world can be guaranteed 100% secure. In the event of any data breach that affects your information, we will notify you within the timeframe required by applicable law.

6. Cookies and Tracking Technologies

The 33d platform uses cookies and similar tracking technologies to enhance the user experience and enable certain features to function properly. The types of cookies we use are:

  • Essential cookies: Required for core platform functions such as maintaining your login session and ensuring account security. These cookies cannot be disabled.
  • Performance cookies: Collect information about how you use our platform to help us improve the overall user experience.
  • Functional cookies: Store your preferences such as preferred language and display settings to make future use of the platform more convenient.
  • Analytics cookies: Helps us understand platform usage patterns in an aggregated and anonymised manner for continuous improvement purposes.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the 33d platform and your overall user experience.

33d does not use third-party cookies for advertising purposes or to track your activity on other websites outside our platform.

7. Your Rights Regarding Personal Data

As a 33d member, you have the following rights regarding your personal data. We are committed to making it easy to exercise these rights:

Right of Access

You have the right to request and obtain a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction or update of that information.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal and contractual retention requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.

To exercise any of the above rights, please contact the 33d customer support team via live chat on the platform. We will process your request within 30 business days.

8. Children's Data Protection

The 33d platform is exclusively for users aged 18 and above. We do not intentionally collect, store or process any personal data from individuals under the age of 18.

We apply age verification procedures during the registration process to ensure compliance with age restrictions. Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account.

If you become aware that someone under the age of 18 has registered an account on the 33d platform, please contact us immediately so we can take the appropriate action.

9. Data Retention and Deletion Period

33d retains your personal data for as long as your account remains active and for a reasonable period thereafter in accordance with the following requirements:

  • Active account data: Retained for as long as your account remains active on the 33d platform.
  • Data after account closure: Basic account information and transaction records are retained for the minimum period required by law for compliance and financial audit purposes.
  • KYC Data: Identity verification documents are retained for the period required by applicable anti-money laundering legislation.
  • Communication logs: Customer support communication records are retained for as long as necessary to resolve any potential disputes.

When data is no longer needed for the stated purpose and there is no legal obligation to retain it, we will securely delete or anonymise it in accordance with our established internal procedures.

10. Links to Third-Party Websites

The 33d platform may contain links to third-party websites or services in certain contexts. Our Privacy Policy applies only to the 33d platform and does not cover the privacy practices of any third-party websites.

We encourage you to read the privacy policy of every third-party website you visit. 33d is not responsible for the privacy practices or content of any external websites outside our control.

11. Changes to This Privacy Policy

33d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to you via:

  • A clear notice on the main page of the 33d platform.
  • Emailed to the address registered on your account at least 7 days before the changes take effect.
  • In-app notifications on the 33d mobile app.

The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy. Your continued use of the 33d platform after any amendments are published will be considered your acceptance of the updated policy.

12. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 33d, we encourage you to reach out to us through the following channels:

  • Live Chat: The fastest way — use the live chat button available within the 33d platform for an immediate response.
  • Support Email: Submit your enquiry to our privacy team at [email protected].
  • FAQ Page: Check FAQ page for answers to the most frequently asked questions about privacy and data security.

We are committed to responding to all privacy-related enquiries within 5 business days. For issues requiring deeper investigation, the response time may be longer and we will notify you accordingly.

This document was last updated on 1 January 2026 and supersedes all previous versions of the Privacy Policy.

Your Data Is Safe. Join 33d With Confidence

By understanding how we protect your privacy, you can enjoy your wagering experience at 33d with complete peace of mind. Register today and experience a platform that truly puts your security first.

This platform is intended for users aged 18 and above only. Your data is protected with 256-bit SSL encryption.

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